Cancellation & Refund Policy

Last updated & verified by RidesonRide Administration

Cancellation & Refund Policy

We understand that plans can change. RidesonRide provides flexible cancellation guidelines:

Cancellation Timeframes

  • 24+ Hours Before Pickup: Full refund of any advance reservation deposit. No cancellation fees.
  • 12 to 24 Hours Before Pickup: 50% refund of any advance booking deposit.
  • Under 12 Hours or No-Show: Advance reservation deposit is non-refundable to compensate for vehicle holding.

Security Deposit Guarantee

  • Security deposits are strictly separate from reservation fees and are 100% refundable upon safe return of the vehicle without structural damages or outstanding traffic e-challans.

How to Request Cancellation

To cancel or reschedule your reservation, simply reply on WhatsApp to +91 93984 00679 with your name and vehicle model. Our team will process your request promptly.

Have questions about our rental policies?

Our customer operations team is available 7 days a week to clarify terms, reservation requirements, or deposit queries via WhatsApp.