Cancellation & Refund Policy
We understand that plans can change. RidesonRide provides flexible cancellation guidelines:
Cancellation Timeframes
- 24+ Hours Before Pickup: Full refund of any advance reservation deposit. No cancellation fees.
- 12 to 24 Hours Before Pickup: 50% refund of any advance booking deposit.
- Under 12 Hours or No-Show: Advance reservation deposit is non-refundable to compensate for vehicle holding.
Security Deposit Guarantee
- Security deposits are strictly separate from reservation fees and are 100% refundable upon safe return of the vehicle without structural damages or outstanding traffic e-challans.
How to Request Cancellation
To cancel or reschedule your reservation, simply reply on WhatsApp to +91 93984 00679 with your name and vehicle model. Our team will process your request promptly.
Have questions about our rental policies?
Our customer operations team is available 7 days a week to clarify terms, reservation requirements, or deposit queries via WhatsApp.